Contact Centre

Contact center technology helps manage your phone system and business with ease and confidence. Cradle-to-grave call reporting and tracking is presented through customised reporting. Realtime agent seat and agent dashboards enhance hunt groups and deliver visual call management with wallboards and customized agent dashboard displays.

Benefits

Our plans have everything:

  • Feature rich analytics

  • Call Metric reports in real time

  • KPI tracking

  • Increase productivity & staff engagement

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