“From our initial contact with our appointed account manager, the entire team at Ignite has taken us through every step of migrating our internet & phone services from other providers across Australia in a very clear & concise manner. All of Ignite representatives have always been readily available to us both inside & outside of their working hours & maintained open communication through our project & beyond. Undertaking such a large project was quite daunting to us, but Ignite instilled in us a level of trust & confidence that we were able to proceed with what we wanted to achieve.”
Lucy Soud & Janine Smith
KING OF THE PACK
Ignite allows us to stay connected to each other and for servicing our clients. Previous Telcos generally cater to the masses and don’t provide the level of service a growing business requires. Ignite provided a customised solution for our business needs.
We particularly like the guaranteed Internet speeds with no contention and greater flexibility with their hosted VOIP service, which is supported by same-day responses on technical faults or basic adjustments to services to keep our Business up and running.
During this ongoing pandemic, Ignite has given our Business the flexibility it needs with Internet and Communications. From the adjustment in workflow, relocation of buildings & working from home, Ignite has been there throughout, and our Business has always been online.”
ICT Manager, CPH Accounting
“In 2017, we were getting frustrated with the service (or lack of) we received from the Large Telco Companies. However, we were reluctant to leave the relationship, not having the time to scout around other Telcos. After many landline issues blamed on NBN, coverage issues with mobiles, AND seldom being able to speak to a consultant concerning any of these problems, I decided to answer a call from Ignite Telecom.
What a breath of fresh air – Ignite made myself and our company feel important and cared about our requirements – that is very important to us.
I would highly recommend Ignite, particularly because they have dedicated account managers who make you feel like they are ALWAYS there to answer your query and take care of ALL your Telco issues!”
Finance & Administration,
Stradbroke Security Consultants
“We have worked with Ignite for several years for services across 10 locations. During this time, we have received excellent service with everything including changes, upgrades and troubleshooting any issues. Everyone has been friendly, efficient and followed through to complete a process. I would certainly reach out to Ignite in the future for any telecommunication needs.”