Consultancy – Journey
In-depth holistic telecommunication consultancy for your business.
Spark up a conversation & start your communications journey today.
Our dedicated team of friendly specialists has extensive telecom industry expertise and abilities to help your business succeed. Our expert-led team will assist in aligning technology and resourcing requirements to meet problems and achieve organisational goals. We accomplish this by using unique consulting techniques to enable innovative operating methods, better productivity, and positive digital transformation.
Our communications consulting services pair your business with what matters most. We aim to build meaningful and trustworthy relationships by taking you on a simple, comprehensible five-step journey.
Current Situation-Set Up
If your organisation is ready to Go Digital, Ignite Telecom can evaluate your needs, suggest the necessary hardware and software, and install the right solution.
We understand that no one business is the same and how important it is to listen before we speak. But unfortunately, this critical step within the journey is often overlooked by many industry leaders, resulting in the wrong solution and an extremely poor end-user experience.
Our consulting team approaches its consulting tasks collaboratively. As a result, continuous and reliable service is provided throughout the project’s lifetime to ensure that we exceed our client’s expectations.
Ignite Telecom leverages the knowledge of our team, who have a diverse set of project management, technical, IT, and critical thinking skills. As a result, over a thousand clients in Australia have selected Ignite Telecom as their trusted communications partner.
Identify Problem Areas
Having the foresight to plan & identify the areas in which a project could encounter issues takes years of experience & expertise. Our executive-led team, combined with 75 years of experience within the telecommunication industry, can give you peace of mind that we can identify problem areas before they occur.
Even more serious issues, such as service outages and faulty equipment caused by electricity and lightning bursts, can happen, resulting in an unsatisfied customer who may seek an alternative service provider. The answers to these difficulties aren’t impossible, but they’re also not being taught. Ignite Telecom, on the other hand, can assist!
Service outage safeguards
Income loss protection
Voice & data redundancies
Mitigation suggestions
Understanding Your Business
Communications are the beating heart of most organisations. It enables businesses to engage with their clients more efficiently and gives them the capacity to provide outstanding customer service anywhere, anytime by utilising modern technology.
At Ignite Telecom, we’ve built a methodology for understanding your business. Beginning with our initial chats, we give a unified, systematic strategy. We then pool our resources, skills, and expertise to find solutions that best complement the work environment.
The outcome is comprehensive customer happiness, which may be quantified by enhanced telecommunications efficiency and operating expenses.
White glow service
Right product, right outcome
Meaningful relationship
Solution Design
Ignite Telecom designs, procures, configures, installs, commissions, and maintains comprehensive telecommunication solutions for customers.
All systems are tested before installation in compliance with the project’s technical specifications while managing change within the client’s operational environment.
We provide all necessary design information to guarantee that the end user can operate and manage the delivered system. The key principles of Ignite Telecom in project design, implementation, and delivery promote a flexible and dynamic working environment.
Cost-effective
White glow service
Personalisation of features
Commercial Modelling
We understand that most businesses are working within or towards a telecommunication budget. In some circumstances, an organisation may benefit from purchasing assets outright or prefer to take costs on as an operational expense.
At Ignite Telecom, we are not a take it or leave it type of company. Instead, our team will work with you to meet commercial objectives by creating bespoke plans, pricing & terms for your business.
Competitive analysis
Flexible repayment options
CapEx or OpEx modelling
Turn-Key Delivery
Turnkey delivery services from Ignite Telecom leverage the firm’s workforce, extensive service offering, and committed project management team members to provide the resources, best practices, and tech assistance needed to complete projects securely and effectively while limiting risk exposures.
A true sign of a beautiful solution is when it’s frictionless end-to-end.
Ignite Telecom’s complete Turnkey solutions cover everything from installation, implementation, testing, and training from concept creation to project completion.
Our approach is vendor-neutral, and we are free to act only to your greatest advantage, allowing clients to select preferred vendors, devices, and equipment.
Ready-to-go solution
Process-driven
Clear accountability
Real-time knowledge
Frequently Asked Questions
FAQs
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WHY CHOOSE IGNITE TELECOM?
The Customer Experience Journey
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
