Supporting your
digital transformation
Supporting your digital transformation
Professional support ready to meet your business communication needs.
IGNITE TELECOM SERVICES
IGNITE TELECOM
SERVICES
End-to-end support.
At Ignite Telecom, customer experience is at the heart of everything we do. Providing quality products is only part of delivering an excellent experience. Therefore, professional in-house services consistently support our products and solutions to maintain a high-quality standard.
Whether you’re:
- Starting a new business and needing a professional site audit
- Trying to make sense of your accounts and what you’re paying for
- Adopting new technology and requiring a professional installation
Ignite has you covered! By providing professional in-house services to our customers, we ensure that our clients receive a professional and frictionless experience end-to-end.
Premium Support
Enhance your experience with Ignite Telecom's premium support options.
MAINTENANCE, TRAINING & MORE
Implementation
Ignite's certified implementation experts are ready to manage your digital transformation journey.
INSTALLATION & CABLING COVERED
Communication Audit
Remove the guesswork and guarantee success with our detailed comms audit.
ONSITE AUDITING & REPORTING
Consultancy Journey
If you're starting a new business or reviewing your options, look no further than our consultancy journey.
LET US GUIDE YOU ON YOUR JOURNEY
Network Readiness
Ready to adopt new technology to enhance your business? Prepare the right way with our professional network readiness assessment.
DATA, VOICE, WI-FI TESTING & MORE
Client Testimonials
“Undertaking such a large project was quite daunting to us, but Ignite instilled in us a level of trust & confidence that we were able to proceed with what we wanted to achieve.”
Lucy Soud & Janine Smith
KING OF THE PACK
“Ignite has given our business the flexibility it needs… from the adjustment in workflow etc... Ignite has been there throughout.”
Brad Marschall
ICT Manager, CPH Accounting
“Having a dedicated, friendly voice on the other end of the phone whenever you have a problem… they take care of ALL your telco issues!”
Glenda. B
Finance & Administration,
Stradbroke Security Consultants
“We have received excellent service with everything including changes, upgrades and troubleshooting any issues”
Kate Murphey
Head Office,
LensPro Optometrists
WHY CHOOSE IGNITE TELECOM?
The Customer Experience Journey
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
