Unified Communications
Consolidate how your business communicates with Ignite's UC solutions. Anywhere, anytime.
With smooth integration technology, Unified Communications as a Service (UCaaS) makes it simple for you to interact with clients, vendors, and associates. In addition, unified communications systems provide numerous functionalities that enable you to remain productive and competent without worrying about expensive or complex devices or software configurations that may require constant improvements.
Ignite Telecom’s team works with you to consolidate your collaboration and communication methods, such as voice calling, messaging, web conferencing, and video calling, into a single, simple cloud service.
From vision, development, and design to implementation, recruiting, and training, our skilled team, will collaborate with yours. We communicate with our customers and partners throughout the journey, evaluating the entire process, including existing applications and systems, and go over with a fine-tooth comb to guarantee we design a solution to help you realise your collaborative vision.
Voice Calling
With recent technological breakthroughs, it is now achievable to make & receive business calls from anywhere on any device. This technology has increased the accessibility of the internet and has also made it simpler for individuals to run their businesses without relying on traditional phone lines & systems.
Remote working
Enterprise grade reliability – 99.999% uptime
Outstanding call functions
Improved voice clarity
Softphones provide greater flexibility
Video Conferencing
Video conferencing connects you with your customers, suppliers & colleagues in a way that provokes emotion & demands attention. Even better, it’s ridiculously simple to use & can be accessed from the devices you use daily.
Collaboration among broad groups is now critical for many businesses throughout Australia. With the appropriate unified communications solutions, you can guarantee that your clients have no issues when forging ahead on future initiatives. In addition, we can provide video conferencing services that incorporate the most recent technological innovations and can be customised to fulfill the specific requirements of your consumers.
Room alternatives, ranging from small compact spaces to large conference rooms, make video collaboration easy for any organisation. Increase productivity & enhance your customer experience with video conference capabilities embedded into your Unified Communication solution.
HD video & audio conferencing
Highly scalable
End-to-end encryption
Conference call capabilities
Cloud video recordings
Meetings
Workplace reliance is unavoidable in the contemporary business world, where everyone is connected. You can now communicate in real-time with your coworkers and experience the best video conferencing solution, with robust security, user-friendly UI, dynamic features, and mobile compatibility. In addition, you can simultaneously see participants in your Unified Conferencing discussion using numerous video streams, providing your meetings with a conference room feel.
Provide your intended audience with valuable and entertaining information. To conduct live video seminars and attract huge audiences, use the finest webinar technology on the market. Give your webinar participants a direct, no-download experience. To determine the overall influence of your webinars, analyse and follow up with performance reports.
With a constructed web chat solution, you can communicate instantaneously during meetings via chat, data transfers, emoticons, and voice messages without disconcerting the presenter. Enhance teamwork and openness by sending personal messages or setting up internal communication lines using our built-in chat features.
Simple and easy to use
High-quality encrypted video calls
Effective collaboration
Voice transcription
Advanced chat, note-taking, and file-transfer capabilities
No downloads
Collaboration
As a business owner, you understand that there is never sufficient time in the day, and you cannot afford to double your workload. Adopting effective Unified Communications and Collaboration systems increases efficiency and saves you resources and time by streamlining your operations and facilitating flawless collaboration.
Sharing documents or other data with customers or coworkers used to entail emailing files back and forth, which made it challenging to combine and track modifications. Your staff members, clients, interested parties, or anyone with internet access can gain safe access to files, project proposals, spreadsheets, or presentations through our contemporary collaboration solutions. Most notably, since everyone functions on the same file, no changes are merged at the end.
Secure collaborative effort services mean spending less time planning and disseminating documents and more time collaborating to achieve results.
Streamlined collaboration
Help remote employees
Improved connectivity
Cloud or local hosting
FAQs About Unified Communications
FAQs
Unified Communications as a Service (UCaaS) is the concept of utilising one single platform for all communications, conferencing, messaging & collaboration.
UC is further enhanced by integrating third-party applications & CRMs to streamline business operations.
Yes, you can use a compatible IP Telephone handset.
One of the significant benefits of a Unified Communication platform is that it allows each user the flexibility to choose which options suit their lifestyle. This includes mobile phone applications, softphones for PC/MAC, or traditional desk phones to stay connected.
UC is one of the cheaper options on the market for upgrading your communication suite, as the intelligence is hosted within the cloud, resulting in low upfront investments.
Costs can rise when you want professional implementation for a turn-key solution, including integration into third-party software.
WHY CHOOSE IGNITE TELECOM?
The Customer Experience Journey
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
