Phone Systems
Phone system solutions tailored to meet the unique demands of Australian businesses.
If you are in search of a phone system that comes with infinite possibilities, your search ends here with Ignite Telecom.
Our wide range of Business Phone solutions is guaranteed to deliver the desired outcome for your business. Allow Ignite Telecom to take away the complexities and recommend an on-premises, IP telephony, Hosted phone system, Unified communication, or Microsoft Teams calling solution to meet your specific needs.
On-Premises Business Phone Systems
As your business expands, its communication needs also increase. Ignite Telecom’s telephone systems enable your teams to communicate effectively, ensuring the smooth day-to-day operation of your business. Our reliable on-premises business phone systems allow effective management of calls by your staff, ensuring every customer’s voice is heard, and every query is attended to on time.
Onsite/self-management
Ownership of asset – reduce cost over time
Reliability
SIP compatible
Cloud-based Hosted PBX Phone System
Hosted PBX (Private Branch Exchange) is a telephone system hosted in the cloud and operated via VoIP (Voice Over Internet Protocol). In contrast to a classic onsite PBX, Hosted PBX technology is maintained & kept up to date by Ignite on a monthly subscription, taking a load off your organisation’s IT department.
Our state-of-the-art hosted phone systems are cost-effective and equipped with advanced features supporting your business continuity with customised call reporting, monitoring, and management.
With Ignite Telecom’s hosted PBX, your business can efficiently manage hundreds of users in various locations across Australia.
Remote workforce – plug & play
Cost-effective
Easy call management
Easy addition and removal of phones, whenever needed
Minimal configuration
Private Cloud Phone System
Ignite Telecom’s private cloud-based business phone solution offers reliable, innovative, and scalable solutions for businesses that want to evolve in their IT journey by matching employees, customers, and clients ever-changing needs.
Be it any industry or size of your business, private cloud phone systems give you complete control of your business activities while ensuring ultimate performance. In addition, our private cloud solution provides all the benefits of an on-premises system without capital costs related to hardware infrastructure management.
Cost-effective connectivity
Easy access and full control
High-speed response (in-house)
Frequently Asked Questions
FAQs
Phone systems, referred to as Cloud or Hosted, connect your calls through a system within our data centre over the internet using SIP trunks.
This option is great for businesses wanting to keep upfront costs low but does come with ongoing fees to maintain.
The key benefits of an on-premises phone system are the same today as they were 5 to 10 years ago.
With an on-prem PBX, you purchase an asset for the business instead of paying a monthly subscription or hosting fee. If business cash flow permits, purchasing an on-premises PBX is undoubtedly an excellent long-term investment. This solution also allows you to switch telco providers for voice traffic freely.
This depends on the environment in which the phone system is housed. If a phone system is cared for and kept away from the elements, it’s not uncommon for it to last for 10+ years. However, like any valuable asset, we always recommend that you insure your phone system in case of a failure or power surge that may damage the unit.
WHY CHOOSE IGNITE TELECOM?
The Customer Experience Journey
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
