Inbound & SMS
Stand out from your competition with professional inbound numbers & automated SMS services.
With ever-increasing competition in business, it can become daunting for business owners to stand out in their industry and maintain brand recognition—a simple yet effective way to stay connected with their customers is through inbound intelligence and SMS marketing. Ignite Telecom’s Inbound/SMS management portal with dynamic analytics does just that!
Whether you run a small business operation from home or a big organisation with numerous offices, Ignite Telecom’s 13/1300/1800 phone numbers will take the burden off your shoulder by efficiently managing/routing your calls.
Ignite Telecom helps grab your customers’ attention by setting your business apart with catchy numbers like 13/1300/1800.
Inbound 1300 Business Number
1300 (local call numbers) are virtual business numbers enabling Australians to call businesses from any landline or mobile. Australian businesses use the 1300 number as a single point of contact to grab customers’ attention even from outside their local area.
1300 calls can be redirected to various answer points on different days and times, depending on the business operations. 1300 numbers are portable and flexible; your business can do much more than take calls with this type of number. For example, set up a recorded message, custom greetings, and voice prompt menus (IVR) at the click of a button. In addition, you can redirect unattended calls to your professional call answering services.
1300 phone numbers serve as an excellent tool for your business.
Inbound 13 Business Number
13 business numbers refer to a 6-digit inbound number for business. Unlike 1300 and 1800 phone numbers, 13 numbers are used by well-known companies operating in competitive industries to improve customer recall and generate more sales.
With a virtual 13 business number, you can efficiently redirect inbound calls to different answer points and manage high volumes of calls.
Get 13 numbers from Ignite Telecom and improve your brand recognition!
Inbound 1800 Business Number
1800 phone numbers give Australian businesses the opportunity to provide their clients with a toll-free number. Unlike 13 and 1300 phone numbers for which the customer is charged, 1800 numbers are accessible to the end user & are commonly adopted by not-for-profit and profit for purpose organisations.
If you want to promote any short-term event or business campaign, 1800 numbers can significantly help give prospective customers a professional image of your brand!
Let Ignite Telecom Take Your Brand to the next level with 1800 Number!
Brand recognition
Flexibility and tailored options for call routing
Easy management of call flows (incoming calls, routing calls from multiple locations)
Toll-free
Text Messaging (SMS)
With an impressive 98% open rate, text messaging (SMS) proves to be a highly effective communication channel. Integrating SMS capabilities into your business operations is a straightforward process.
Elevate the reach and efficiency of your outbound communications with our user-friendly SMS platform, designed with marketers like you in mind. Embarking on your SMS marketing journey is uncomplicated, as there’s no need for intricate software integration. Steer clear of the crowded email inbox and opt for a more impactful channel that conveys urgency, simplicity, and precision.
Email to SMS integration
Alphanumeric Sender ID
Bulk or single SMS delivery
Reporting & analytics
Brand personalisation
Trackable links and responses
Frequently Asked Questions
FAQs
Yes, we take care of everything to transfer your existing 13, 1300 or 1800 numbers into our premium call routing & analytics portal.
Create the perfect call flow to ensure you handle every inbound call with the importance it deserves.
- Simple visual call flow design tool
- Time & location call routing
- Call recording
- Reporting & analytics
- Phone Names to increase memorability
With a 98% open rate, SMS marketing opens up a new world of communication possibilities.
Enjoy a painless set-up with no complex software integration required. Simple import and create your audience and reach your customers.
WHY CHOOSE IGNITE TELECOM?
The Customer Experience Journey
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
Listen
Have you dealt with a Telco that tells you what you need without listening to what you have to say? We understand that your business is unique! After listening to you, our team of experts are ready to educate you on the next step.
Educate
We build confidence and trust by taking a consultative approach to explaining available options in detail and highlighting different solutions’ advantages and disadvantages. Our team of experts will work with you to build a bespoke recommendation.
Recommend
Through active listening and educational feedback, our professional solutions architects will recommend a bespoke solution to meet your unique needs and requirements and provide a project manager to deliver on our promise.
Deliver
Any product or solution is only as good as the delivery, implementation, and training. By dedicating a project lead, our team will give you confidence and peace of mind that your project is receiving the level of care and attention it deserves.
Support
At Ignite Telecom, customer experience and support are at the heart of everything we do. We live and breathe our mission and core values. It’s how we conduct business, and we can’t wait to Ignite your communications journey.
