Maintenance

Phone systems are business-critical. Without them, everything grinds to a halt. A maintenance agreement ensures your business keeps going, no matter what happens. Phone system maintenance is the ultimate insurance for your #1 business tool.

 

Benefits

Our plans have everything:

  • Peace of Mind – Assurance that your asset is protected

  • Priority Service – Faster response times ensure your business comes first

  • Disaster Recovery Plan

  • Critical Spare parts reserved for maintenance customers

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FAQs

Remote & onsite resolution of faults and support with premium online care. Unlimited helpdesk & telephone support with set response times set out within your agreement.

With the aid of modern-day technology, our team can remotely access your device & perform diagnostics if your data connection has not been impacted. In more cases than most, we can provide the required support or action configuration changes remotely.

Your phone system will be installed with the most recent & relevant operating system available from the manufacturer at the time. A phone system does not require ongoing updates like a smart phone, however, we do provide annual software upgrades every 12 month’s if a newer version becomes available.

Freedom, flexibility and choice

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