Ignite’s Insights
Ignite Telecom offers the latest news and insights on the telecommunications industry. Stay up-to-date on the latest trends and technologies, and learn how they can benefit your business.
In a landscape where businesses are spoiled for choice in technology partners, choosing the right one is key. In recent years, vendor-agnostic technology providers have risen in popularity due to their ability to tailor bespoke solutions and provide unbiased recommendations without compromising on support.
Join us in this blog as we delve deeper into the benefits of partnering with a vendor-agnostic technology provider.
Optus’ recent network outage, which affected 10 million Australians, has highlighted why businesses should have redundancy measures in place. Learn how you can protect your business with network redundancy.
On-premise to cloud phone system migration can help your business stay competitive in the fast-paced, constantly evolving digital market. Utilising cloud phone solutions allows you to achieve advanced functionalities, easier scalability, and better cost efficiency.
Whether you’re a small business or a multinational corporation, the way you connect with your customers can make or break your business.
With over 5 billion mobile phone users worldwide, SMS presents a huge opportunity for businesses to engage their customers. It’s no secret why SMS is so effective - it allows you to reach customers faster and achieve higher open rates, all while being cost-effective. In this blog, we’ll explore strategies to help you maximise the benefits of SMS marketing and avoid its common pitfalls.
In the continuously evolving world of telecommunications, the decision of whether to buy telecoms equipment outright or utilise a subscription model is on many businesses’ minds.
Here at Ignite, we know that this is a difficult decision that requires a balance between short-term convenience and long-term strategy.
Embrace the power of AI-driven call centre solutions and witness your customer service reach new heights. Here at Ignite, we are a trusted Contact Centre Software provider. Spark up a conversation with us to find out how we can help.
Microsoft Teams is one of the most popular collaboration tools available today. Originally launched as a collaboration tool in 2017, it now provides calling, video, and file sharing all in one platform. MS Teams Direct Routing effectively combines traditional business voice services with cloud collaboration tools to meet the changing needs of hybrid workers.
The rise of remote working means business communication needs the flexibility to meet workers’ changing needs. That’s where Unified Communications comes in. Unified Communications as a Service (UCaaS) enables seamless collaboration between staff and clients.
