Welcome to Ignite Telecom
Creating tailored communication solutions for Australian businesses.
Our People Make the Difference
Led by an executive team with a combined 50 years of industry experience, Ignite Telecom has invested heavily into technology, process & staff training to provide our clients with a seamless experience.
In a business world with no geographic boundaries, the products, and services we sell become just commodities. As a result, the only truly sustainable competitive advantage is customer service. We take a consultative approach, taking clients on a journey. Understanding the ins-and-outs of your business needs and equipping you with a cost-effective telecommunications solution to suit your organisation’s specific requirements. We aim to forge a long-term partnership with the goal of making your business telecommunications stable and easy to manage.
Our Core Values
Ignite Telecom offers a refreshing alternative to traditional Telco.
Our philosophy is not based on typical values such as trust, integrity, or respect. Instead, we believe that possessing these qualities should be a given, and what sets us apart is our expertly curated team of exceptional individuals.
We’re fired up to offer a service and experience that is believed to no longer exist in the industry.
Two ears Vs. one mouth. Listen with the intent to understand.
Make sure you over-deliver through results and outcomes.
Conventional is not the only way. Be unique, and think creatively.
The bridge between confusion and clarity.
Ignite Telecom proudly supports the Big Change Small Change intiative from the Telco Together Foundation.
Ignite Telecom is an Australian-based communications provider, specialising in building tailored connectivity solutions for businesses. Ignite offers a truly unique personalised service supported by a wide range of superior end-to-end products & services supported by illustrious tier 1 network carriers that ensures our customers experience a premium.
The customers experience throughout the entire journey is the core value of our business. We strive to provide what many business owners believe no longer exists in the Australian telecommunication industry.
Quality Service Always
We strive to provide the best service, always.
Cutting Edge Products
We deliver the most reliable infrastructure, products & services.
We build tailored solutions to meet your requirements.
A Personal Contact for You
We personalise every interaction with our customers by dedicating a business relationship manager from the get-go so we can create a lasting partnership.
THE IGNITE LEADERSHIP TEAM
Meet Ryan Thompson, our fearless leader and telecommunications maestro. With 15 years of Telco experience, Ryan brings a unique creative flair to the table. When he’s not creating holistic business communication solutions, you can find him whipping up a storm in the kitchen, strumming his guitar, or taking his family on wild outdoor adventures. With his extensive industry knowledge and leadership skills, Ryan is dedicated to driving the success of the company.
Meet Peter Faddoul, a telecommunications mastermind with over a decade of experience under his belt. He’s got a knack for streamlining processes and operations, and can fix an issue faster than you can say “5G”. When he’s not improving the business, you can find him supporting the Canterbury Bulldogs or tackling DIY projects at home. With his unique blend of skills and personality, Peter is sure to build confidence in any project he’s a part of.
Meet Michael Ward, a customer service guru with over 40 years of experience under his belt. He’s passionate about building strong relationships with his clients and always goes the extra mile to ensure their satisfaction. When he’s not busy wowing customer, you can find him hitting the trails for a hike, cheering on his favourite sports team, or snapping stunning nature photos. With a friendly and caring personality, Michael will bring a smile to your face and exceed your customer service expectations.
Meet Gemma Burr, a marketing maven with over 20 years of experience and a passion for all things digital and social media. When she’s not busy creating killer campaigns, you can find her breaking a sweat at Pilates, snapping stunning landscape photos, or headbanging to her favourite metal bands. With her unique blend of expertise and quirkiness, Gemma is sure to bring fresh, innovative ideas to any project.
Meet Joy Marie, our billing wizard at Ignite Telecom! This powerhouse has been instrumental in driving our company’s growth and keeping the financials in check. But, when she’s not working her magic with numbers, she’s getting lost in a good movie, listening to her favorite tunes, or creating delicious meals for her loved ones. With Joy on the team, we know our finances are in good hands, making her a valuable asset to the team.
Meet Jennifer Verdan, our dedicated Provisioning Manager who has been with the company for 8 years and is passionate about her role. When she’s not busy making sure everything runs smoothly, you can find her buried in self-help books (her fave is Dream It. Pin It. Live It by Terri Savelle Foy), hunting for that elusive pot of gold at the end of a rainbow, and daydreaming about becoming an air traffic controller (because who doesn’t love a good game of ‘flight control’?). But her ultimate happy place? 30,000 feet in the air – that’s where she gets to disconnect and just live in the moment.
Meet Amoure Verdan, Ignite Telecom’s very own delivery manager extraordinaire. With 7 years under her belt, Amoure is a seasoned pro at ensuring all your deliveries are on time and in tip-top shape. But when she’s not delivering the goods, she’s solving crime… on the big screen that is. She’s a self-proclaimed “inner detective” who loves watching crime films, piecing together puzzles as well as collecting die-cast toy cars, which are her true passion! All in all, Amoure is a unique and quirky individual who brings the same energy and enthusiasm to her job.
Meet Teneille Certoma, our trusty Accounts & Office Manager at Ignite Telecom! With her organisational skills and attention to detail, we’d be lost without her. When she’s not keeping us all in line, you can find Teneille hitting the yoga mat, training for marathons, or out socialising with friends and family. Teneille’s always up for a good time and brings a fun and quirky energy to the office. Her superhuman multitasking skills are the cherry on top!
Join the Team
Are you looking to join a dynamic and innovative team in the telecommunications industry? Then, look no further than Ignite Telecom!
At Ignite Telecom, we’re passionate about providing top-quality telecommunication solutions to our customers, and we’re always on the lookout for talented individuals who share our drive and enthusiasm. As a member of our team, you’ll have the opportunity to work with cutting-edge technology, collaborate with a diverse and talented group of colleagues, and make a real impact on the industry.
Spark a conversation and experience the difference today.